Refund policy
All of our products are custom-made to order. Because of this, all sales are final, and we do not accept returns, refunds, or exchanges once an order has been placed.
Exceptions (Defects or Errors Only)
We only offer replacements or refunds if there is a clear issue with your order, such as:
- A printing defect
- A damaged item upon arrival
- Receiving the wrong item
If your order meets any of the above conditions, please contact us through our contact page within 7 days of receiving your order. Be sure to include:
- Your order number
- Clear photos of the issue
Once reviewed and approved, we will either send a replacement or issue a refund at our discretion.
Non-Eligible Cases
We do not offer refunds or replacements for:
- Incorrect size selection
- Change of mind
- Minor variations in color or design due to screen differences
- Incorrect shipping information provided at checkout
Processing Resolutions
If your claim is approved, we will process your replacement or refund as quickly as possible. Refunds, if issued, will be returned to your original payment method.